Privacy Policy

When you fill out a form or use the chat widget on this site, we collect your name, email address, phone number, service address, and any details you share about what you need help with.

We also collect basic technical information such as your IP address and the pages you visit on this site.

We use your information to respond to quote requests, schedule and provide service, send service updates and appointment reminders, and improve the website.

We do not use your information for anything outside of running our pool service business and helping you with your request.

We may contact you by phone, text message, and email about the service you requested.

Message and data rates may apply. You can opt out at any time by replying STOP to a text message or by asking us directly.

We share your information with service providers who help operate the business, such as the customer management system and scheduling tools we use to stay organized.

We do not sell personal information.

This site may use cookies and analytics to understand how visitors use it.

This helps us see which pages are helpful and where we can make the site better. You can control cookies through your browser settings.

We keep your information only as long as needed to provide the service and meet our legal obligations.

When the information is no longer needed, we remove it or make it anonymous.

You can request access to, correction of, or deletion of your information at any time.

You can also opt out of marketing messages by replying STOP or by asking us directly. To make a request, contact us using the details below.

This site is not directed at children under 13, and we do not knowingly collect their information.

If you believe a child has shared information with us, contact us and we will remove it.

We may update this policy from time to time, and the date at the top of this page will change when we do.

If we make a significant change, we will update the date so you always know which version you are reading.

If you have questions about this policy or your information, contact Tenacity Pools at Fort Myers, FL, call (239) 206-6762, or email tenacitypools@gmail.com.

Our team is happy to help with any privacy question you have.