Testimonials
Here's what our customers have to say:
"Easy to schedule and our technician was here right on time. He was very informative about what was going on with our pool. We will use them again for our pool maintenance needs."
— Joanie H.
"Joseph came out during the scheduled time window. He had the necessary part, and worked quickly and efficiently with the repair. I had to leave for an appointment, but we spoke by text about the operation of the new part. He answered all of my questions, and the repair was done perfectly. Thank you Tenacity Pools!!"
— Sue L.
"Fred was great! He really cared about my issues and worked hard to pinpoint a solution. We figured it out why the app was not communicating with my equipment and resolved working together and with Pentair. I recommend him to everyone needing pool repairs. Very professional, great attitude, and diligent. Thanks Fred!"
— Michael N.
"As always Fred worked his manic fixing my pool and spa lights problem. Always works fast, professionally and maintains a pleasant manner."
— Edward M.
"Peace of Mind Service! We had a major pool leak and Tenacity Pools came to the rescue. Their certified technicians were thorough and gave us a great warranty on the repair."
— Anna W.
"Warranty Woes Solved! Our Jandy filter stopped working. Tenacity Pools handled the warranty claim for us – saved time and money!"
— Sabastian O.
"Great honest service! Instead of replacing the pool filter he found the real problem which was the electrical box, fixed it and saved us so much money!"
— Linda D.
"Awesome company who has great communication and resolved multiple issues I have been having with pool equipment. Always on time. Thank you. It is not easy to find a reliable service."
— Andry G.
"Very pleased with their service. They serviced a Pentair warranty issue with my gas heater, which they fixed very well. He got to the root of the issue, ordered the part, spent plenty of time testing to make sure it worked before he left and called me to confirm. Highly recommended and will use them again."
— Tim S.
"Freddy installed a new pool app system and an auto button on my hot tub. He showed me how to navigate the app on my phone and my husband liked the convenience of the push button on the hot tub! He texted when he was on his way and showed up on time. Very pleased with this company…. Tenacity pools!"
— Marie W
"Very reliable, knowledgeable company. Easy to deal with and make appointments. Highly recommend!!!"
— Yelena N.
"Excellent service I cannot be happier with how quick they responded to fix many issues I have. I would highly recommend using them for all your pool needs."
— Romero F.
"I had an issue with my pool heater and called for service. Within a few days Joseph from Tenacity pools came out and diagnosed the problem within minutes. Parts had to be ordered but the service and tech were excellent. I highly recommend Tenacity Pool."
— Mikesr58
"Very knowledgeable… Joseph knew what he was doing to fix our pool lights."
— Steve P.
"The technician was knowledgeable and had the problem diagnosed as he walked up. The problem was a cut sensor wire, probably from a weedwhacker. Had the problem solved and pool running in 20 minutes."
— Gaetano G.
"Freddie was polite knowledgeable and efficient! What more could I ask for! Great job Freddie!"
— Stephen T.
"How refreshing to have a company communicate and reply on time in SWFL. I’m impressed with Tenacity Pools and their expertise. Outstanding Service and Timeliness. Went the extra mile to install promptly."
— Chris S.
"Always a thorough annual inspection that is a must for pool maintenance. Discount on parts and labor if maintenance is require on the annual inspection. Fred does a great job."
— Stephen B.
"Great service, showed up when they said they would. Reviewed project, explained what was going to be done, land why the original lights had failed."
— Jim S.
"They arrived within the window of time that they told me they would. Pentair sent them the wrong part, but they had an extra part in a truck, and replaced it. They said they’ll be back to replace it with a brand new piece when it comes in. I’m very satisfied with Tenacity."
— Vinny P.
"Freddie did a great job for us. He helped us solve a huge problem created by another contractor. He communicated clearly and showed up as promised every time. Highly recommend!!"
— Jerry K.
"Technician fixed both lights and tested everything before he left. The only suggestion I would have is for technician to bring with him clean towel to wipe off any dirt that he brought into the pool before refilling it back."
— Paul B.
"Fred and his Son Joe are 1st rate people and pool technicians!
They are always responsive to quickly solve and fix any of my pool or Pentair issues. I highly recommend Tenacity Pools for repair or installations! A++++++."
— Gary G.
"Fred was invaluable and persistent. He stayed and worked till everything in my system was working. He added missing wires, corrected stuff that was not properly installed and connected loose cables correctly. I’ve owned this pool for 4 years; this is the first time everything on the system works perfectly! Be willing to wait for Tenacity and get your system working as it should."
— Randall H.
"The best! I’d highly recommend. Honest, reliable, and great worth ethics! Will always keep them listed on my trades list."
— Judy R.
"Technician showed up on time, worked quickly, and was very friendly. Thanks so much for a job well done."
— Kristy D.
"Great Service and knowledge. Installed a wifi water leveler 6 months ago. Works perfectly and didn’t have to dig and potentially mess up landscape. Will certainly use these folks in future."
— Ward W.
"When we contacted Tenacity Pools, we found that the person(s) talking to us were genuinely concerned that the part in our pool be replaced as soon as possible. They came out the day after the art arrived at their offices and the work was finished. Tenacity did just what they said they would do and did the job well."
— Tom S.
"I cannot say enough good things about Freddie Wilson and the time and care he took this afternoon with my wife and I. Did not know anything about the Pentair Pool System and how to operate it. We know have the App installed and can use our pool. TY!!!!!!!"
— Robert H.
"Tenacity took care of my Pentair panel to pump issue, which was under warranty. The tech came out diagnosed and repaired the problem in an hour's time."
— Bill K.
"The technician was prompt, courteous and thorough. He took the time to explain to me, the novice, what he was doing. Highly recommend this company."
— Piers P.
"We returned from vacation to find that our pool temp read 107! After finding out we were no longer under warranty, we called Tenacity and they were here within 48 hours. Joseph texted us that he was on site and within less than an hour, our pool was heating up. He remained with us to make certain the sensor was working! Well done, Joseph / Tenacity Pools. Thank you so very much."
— Susan G.
"Easy to schedule and our technician was here right on time. He was very informative about what was going on with our pool. We will use them again for our pool maintenance needs."
— Joanie H.
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239-206-6762
239-206-6762